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Validating your PayPal account and troubleshooting failed payments Article rated 4.0/5.0
Below are some possible reasons for failed payments if you are using PayPal as your payment source. New PayPal Accounts - If you have just registered a new PayPal account, you will need to verify...
From where can I print a VAT invoice? Article rated 3.0/5.0
All invoices that were issued for your product account are available for download in PDF format. You can see the past invoices for your product by going to the Revulytics Usage Intelligence Dashboard ...
How do I upgrade my Revulytics Usage Intelligence subscription plan? Article rated 4.4/5.0
You can manage your subscription plan by performing the following: Login to your account Switch to the product you want to manage and click on Administration In the Subscription Pl...
How can I downgrade my Revulytics Usage Intelligence subscription plan? Article rated 3.0/5.0
You can downgrade or change your subscription plan any time you like by following these steps: Login to your account Select the product that you wish to downgrade from the product selector Navi...
How do I change my PayPal or credit card details? Article rated 3.3/5.0
You may change the PayPal account or credit card associated with your product by going to the Revulytics Usage Intelligence Dashboard > Administration and under Billing and Invoicing select Set Paymen...
Does my account qualify as VAT Exempt? Article rated 3.0/5.0
Non-EU customers If your billing address is registered outside of the EU, then your Revulytics account will automatically be set as VAT exempt and you will NOT be charged any VAT. EU customers ...
My VAT number is being rejected or reported as invalid. What should I do? Article rated 3.3/5.0
If your business is registered in the EU and you have a valid VAT ID issued in your country of registration, then you should qualify for a VAT exempt account. If your VAT ID is being rejected by the R...
Can I pay for my Revulytics Usage Intelligence subscription without using PayPal? Article rated 2.6/5.0
Our default payment method is through PayPal. If you do not have a PayPal Account you may simply use your credit card with our PayPal gateway. If for some reason you cannot use PayPal or PayPal is ...
What is over-quota budget? Article rated 3.0/5.0
As from December 2016, over-quota postpaid options are no longer supported.
What happens if I exceed my Revulytics account quota? Article rated 3.4/5.0
Every Revulytics Usage Intelligence Subscription plan is allocated a quota for the maximum number of Unique Active Installations. An Active installation is a user who calls home at least once during y...
What is the cost of Custom Events and Exceptions and how is usage billed? Article rated 3.5/5.0
Custom events and Exception Tracking are billed by the amount of data uploaded from your clients. Custom events are counted and reported just like normal event tracking, however you also get the ad...
How can I manage my account quotas? Article rated 3.7/5.0
How can I tell whether I will exceed my account quota? To see all information related to your quota usage for the current billing cycle, log in to your Revulytics Product Dashboard, go to the Admin...
How to purchase Revulytics Usage Intelligence Article not rated yet
If you already have an account and registered a product, all you need to do is upgrade your account. If you have not yet added a product follow these steps: Login to your account, or
 
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