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What happens if the user deletes the Revulytics Usage Intelligence config or log files?

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The Revulytics Usage Intelligence SDK generates and maintains a number of files which are used to store all configuration and log data. Details about where these files are located and how they are handled is available in this KBase article.

The first time that a user runs your tracked software, the Usage Intelligence SDK creates a fingerprint of that machine which is stored as a hash code and sent to the server during the first call home. This hash code will subsequently be used to identify that installation.

If the Usage Intelligence config file is deleted, the next time that your software calls home the Usage Intelligence SDK will regenerate the same fingerprint and therefore the server will know that this is an existing installation. The server will re-create the files and send them to the SDK, after which call home will be able to resume as normal. This way the accuracy of reporting is preserved and you will not end up with inconsistent data originating from the same installation. Under normal circumstances, the only data that will be lost in this case is the data that was logged between the last call home and the time that the files were deleted.

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Article details
Article ID: 62
Category: SDK integration and Technical queries
Date added: 2016-03-03 12:14:45 UTC
Views: 128
Rating (Votes): Article rated 3.7/5.0 (3)

 
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